stipnd

Delete your account

Last updated 2 August 2026

You can delete your stipnd account and your data at any time, directly in the app. Deletion is immediate and permanent.

From inside the app

Open the stipnd app and sign in.
Go to the Profile tab.
Scroll to the bottom and tap Delete my account.
Read what will be erased, type DELETE to confirm, and tap Delete account.

If you have already uninstalled the app

Email [email protected] from the email address on your account, or include the phone number you signed up with, and ask us to delete your account. We will verify that the request comes from you and complete it within 30 days. There is no charge.

What is deleted

Immediately and permanently:

Your profile: name, phone number, email, age, college, bio and avatar
Every document you uploaded or fetched from DigiLocker — marksheets, certificates, identity proof, Aadhaar
Your passport photograph and your signature
All application details, including government identifiers (Aadhaar, ABC/APAAR, DEB)
Your bank account holder name, account number and IFSC
Your wallet balance, earnings and withdrawal history
Your referrals, and your sign-in sessions on every device
Your push notification tokens and your notification history
Your details on the record of whoever referred you

What is kept, and for how long

For 30 days after deletion we keep the amount, date and payment-gateway reference of payments you made and payouts you received, so they can be reconciled against our payment provider's statements. These records contain no name, contact details, documents or bank details, and are automatically deleted at the end of the 30 days.

Applications already submitted to a university. Once your application has been sent, that university holds its own copy under its own privacy policy. Deleting your stipnd account does not withdraw the application or erase the university's copy — please contact the university directly.

Before you delete: withdraw any earnings still in your wallet. Deleting your account forfeits an unwithdrawn balance, and it cannot be recovered. Signing up again later creates a brand new account — it does not restore this one.

Questions

[email protected]